Role: Assistant Concession Manager – Menswear
Salary: £35k-£40k, plus bonus and benefits
Location: Harrods, London
Contact: Sam Slade

The Company
We are looking for a commercial and enthusiastic manager to join a one of the worlds most luxurious fashion brands at their busy concession in Harrods, London.

The Role
This role is responsible for the daily running of a high footfall site with a passionate and talented team. So experience in a luxury retail environment is essential. The key tasks are:

  • Driving a Customer First Culture and ensuring the team deliver world class customer service that will have the individuals returning to the concession or the brand.
  • Driving sales and closely monitoring KPIs to ensure the store is on target
  • Providing continued training and development for the team
  • Supporting the development of junior members of the team
  • Be commercially aware and able to identify opportunities and tackle threats
  • Ensuring compliance with all company and center policies and procedures
  • Communicating with the head office team to ensure full stock availability
  • Representing the company as a Brand Ambassador and supporting with Head Office visits

The Candidate
The ideal candidate for this role will be:

  • Currently working at assistant manager or store manager level in a fashion, footwear, technology or accessories retailer
  • Experienced in managing a high volume operation whilst maintaining a customer service focus
  • Experienced managing a medium sized team including junior management development
  • Used to networking and able to clientele comfortably
  • Displays interest in ever changing fashion trends from across the world
  • Highly organised and able to work under high pressure
  • People focused and capable of motivating and inspiring a team

If you’d like to be considered for this amazing opportunity hit ‘apply‘ now!