Overview

Luxury luggage company creating world-class business and travel essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move.

As part of the Retail team, the Sales Associate is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service. The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets. The retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI’s, build client awareness, provide world-class service, and grow the brand.
Key responsibilities:
* Maximizes sales by enhancing our brand image
* Ensures each client receives outstanding client service; greets and acknowledges every client and develops new client relationships to increase sales and build brand loyalty.
* Ensures our clients receive superior after sales service.
* Attains monthly sales goal and delivers increases in other KPI goals.

Fluency in Mandarin is essential.