Overview

Luxury luggage company creating world-class business and travel essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move.

Key Holder/Supervisor is responsible for creating a client experience that accurately reflects the ethos of the brand while building and maintaining strong client relationships and driving sales through outstanding service. The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets.

Key responsibilities:
*Manages and coordinates the daily activities of the store and the daily activities of the sales staff while ensuring all are engaged in promoting and selling products to ensure client satisfaction.
*Attains monthly sales goal and delivers increases in other KPI goals (conversion, UPT and DPT).
*Assists the Store Manager and Assistant Manager with training sales associates.
* Possess a “client first” service mentality.
* Have strong sales and client experience, particularly in the luxury market.
* Can demonstrate proven success in meeting sales goals and achieving KPI’s.
* Have a strong sense of integrity and an ability to lead by example.

Contact us now for a pre-screening interview!